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On being the piece the whole needs
We have a strange relationship with expertise. We tend to admire it at a distance while secretly fearing that our own version of it is…
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Organizations have an unconscious too
Psychology operates at two levels. Most practitioners know them well. The first is intra-personal: what happens inside a person, their defenses, emotional regulation, sense of…
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A doctor, a pharmacist, and an influencer
There is a particular kind of anxiety that arrives when we feel unwell but cannot name what is wrong. We sense that something is off,…
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Cultures runs on emotion, not strategy
Most culture change programs fail. Not because of poor execution, but because they start in the wrong place. I’ve watched companies spend millions on consultants,…
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Culture eats strategy, and we keep setting the table
Most organizations, when they sense something is wrong, reach for performance. They tighten processes, redesign workflows, add another layer of reporting. It is the instinct…
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Four days is all she’s asking
You already knew something was off. A tightness in your chest during a meeting you couldn’t explain. A conversation with a colleague that went sideways…
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The human part, we improvise
There is a particular kind of exhaustion that settles over people who work in companies. It is not the exhaustion of physical labor, or of…
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What I want to give
Last week, I hosted a small gathering for System Work. Eight people came. Three already knew what I do. Five did not. Merwyn, a friend,…